From what I'm gathering, the first thing you're asking for is a thread (or series of threads) in which admins introduce themselves and take questions regarding anything Toribash related. We already have something similar to that though, the ask the staff thread in Rapid Threads.

The second thing you're asking for, the tutorial kit, could be accomplished by doing something slightly different I think. This might already be happening (I haven't created an account in ages), but new members should get an introductory PM from the ToriBot (or something) containing a bunch of helpful links referring them to helpful threads for beginners (there's heaps to choose from).
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Defs agree that we should be doing more to push newbies to the forums and doing more to retain them. It's not the biggest priority right now though (fixing the game is (or maybe TB Next is)), but that ToriBot PM thing seems easily doable if it's not already happening.