Make sure it's "pulggerm" and not "pullgerm" or anything like that.
If you're positive the name's "pulggerm", don't worry about the name not being on the list.
Just try sending it.
EDIT: Just checked.
"pulggerm" doesn't exist.
What's the account name (double-check)?
Last edited by firebolty; Apr 25, 2011 at 03:35 AM.